Privacy Policy

The name Spidwit and the domain www.spidwit.com are registered to the company SpidWit SRL, managed from Catania (Italy), Via A. Mario n.12, having € 11,947.43 in corporate capital. For any information contact Spidwit SRL via email  info@spidwit.com and  spidwit@legalmail.it (certified email).
Spidwit’s business identification number in the Register of Companies is:347040.
Spidwit's VAT number is IT05155790875.

How we use your Personal Data

Personal and navigation data (herein referred to as ‘data’) is automatically gathered by the web site (herein referred to as the ‘website’), also by means of automated systems or voluntarily information provided by the user or the interested party, they are collected and used according to the following terms.
For herein, the Service Provider, the Software Platform, the Web Site, the Proprietor of Data Usage, will all be referred to as “Spidwit”.


Active agents regarding the usage of data

Data Controller:  info@spidwit.com and  spidwit@legalmail.it(certified email).


1. Safeguarding your personal data

The activities proposed on the Web by SpidWit are carried out in full compliance with international, EU and national standards on privacy and data protection.
In addition to what is published on this page, clarifications can be requested to SpidWit by sending an e-mail to the address info@spidwit.com or to the SpidWit headquarters.

2. Gathering and Use of Personal Data

SpidWit collects personal data only as a result of the consent expressed by its customers. The processing of personal data provided may include the following: collection, registration, organization, storage, processing, modification, communication, cancellation and destruction (the listing of these activities is solely to provide examples of type of data treatment and / or usage).
Processing occurs solely for the purpose of providing the services offered and to allow the necessary management.
The information will be collected through the application forms, which must be accepted and signed electronically by each customer, prior to the provision of the service requested, by the SpidWit Company which will keep the data, as indicated by the provisions of applicable law.
The personal data being processed are:
- Full name
- Fiscal Code and VAT Number
- Email address
- The list of pages and / or groups for which the user is authorized to publish content on various social network platforms (for example, Facebook, Twitter, Google Plus, LinkedIn). This list is retrieved from the account for which the user has provided prior authorization
- and other Data referring to the User's personal details or to the technical methods of User access to the Website.
These will be:
a) treated in a law abidingly correct manner;
b) collected and registered for specific, explicit and legitimate purposes, and used in other processing operations in ways compatible to these purposes;
c) exact and if need be, updated;
d) relevant, complete and not exceeding the purposes for which they are collected or subsequently processed;
e) kept in a manner that allows identification of the data subject for a period of time not exceeding that which is necessary for the purposes for which they were collected or subsequently processed.
SpidWit requires the express consent of an interested party to use data for purposes other than those previously indicated, such as the sending of advertising material, the sending of commercial information, the inclusion in newsletter services, the processing of searches for market, the processing of statistics.

3. Security of Data Transmission

SpidWit has put in place the necessary physical and electronic measures to protect confidentiality and ensure the security of information provided by customers and users. These measures are adopted to protect the paper and electronic documentation provided by anyone who has dealings with SpidWit.
The physical and electronic precautionary measures will be constantly updated, in compliance with the provisions of the Code of Law for the protection of personal data.

4. Rights of Users and Data Access

The interested party has the right to obtain indication of:
a) origin of their personal data;
b) of the purposes and methods of processing;
c) of the reasoning applied in case of treatment carried out with the aid of electronic instruments;
d) the subjects or the categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

The interested party also has the right to obtain:
a) updating, rectification or, when interested, integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) affirmation that operations referred to as letters a) and b) have been brought to the attention, including regards their content, of those to whom the data has been communicated or disseminated, except in the case where this fulfillment proves impossible or involves means manifestly disproportionate to the protected right.

Spidwit is committed to keeping clients’ files complete and updated.
Furthermore the interested party has the right to object, in whole or in part:
a) for legitimate reasons, the processing of personal data concerning the user, even if pertinent to the purpose of the collection
b) to the processing of personal data concerning the user for the purpose of sending advertising, direct sales material, for carrying out market research or commercial communication.

5. Methods of exercising rights

The rights are exercised by request without formalities to the owner or manager. SpidWit undertakes to provide suitable feedback without delay to any request that may be presented.
The request addressed to the owner or manager can also be sent by registered letter to the registered headquarters of the Company, or by e-mail at the address info@spidwit.com and  spidwit@legalmail.it (certified email). SpidWit undertakes to respond promptly to any message sent by e-mail.

6. Owner and manager of processing

We state that the owner, and the person in charge of the processing of personal data, is the legal representative of SpidWit S.R.L., a company with registered headquarters in Catania, Italy located on Via A. Mario n. 12.

Types of Data

Data that may be collected from this Site are the name, surname, address, telephone number, e-mail address, fax number, tax code or VAT number, IP address and other data referring to the User's personal details, of the Company or the technical methods of accessing the User to the Website.
The navigation data for technical use of the Site are collected necessarily, and their provision is not optional. The User can provide the remaining Data, including personal data, freely, where not expressly indicated. Failure to provide certain data (e.g. contact data, addresses, or data on user behavior or preferences, etc.) may make it impossible for the Site to provide services.
If the User utilizes the Website to publish or otherwise share personal data to or from third parties, the User assumes all responsibility: The User has the right to communicate or disclose personal data of third parties, and to have previously informed of the use, the Site is removed from any responsibility as a result of their communication or dissemination.




Method and storage of processing collected data

1.Method of processing

The Data Controller Processes Data of Concerned parties and Users in a lawful and correct manner and adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of Data.
Processing is carried out using Information Technology and / or telematics tools, with organizational methods and with methods strictly related to the purposes indicated.
In addition to the owner, in some cases, some employees involved in the functioning of the Site (administrative, commercial, marketing, legal, system administrators) and or external subjects (such as suppliers of third party technical services, mail carriers, hosting providers, IT companies, communication agencies) may have access to Data categories as appointed, if necessary, by the Data Controller. The updated list of the Managers can always be requested from the Data Controller, by contacting the address indicated above.

2. Place of Storage

Personal Data and User Browsing Data are processed at the headquarters of the Data Controller and on servers provided by Media Temple cloud providers (mediatemple.net) whose server farms are also located outside the Member States of the European Union.

3. Time Intervals

The Data is processed for the time necessary to perform the service requested by the User and the User can always request removal from the Website servers for legitimate reasons.


Purpose for Processing Collected Data

Data of the User or of Interested Parties is collected to allow:
- the provision of service or delivery of goods of sale purchased on the Site and, more generally for administrative-accounting or technical purposes;
- the response to specific User requests for information;
- updating the User on new products or services provided by the Site or in relation to particular commercial offers;
- to keep Users informed during Site maintenance or of disruption in service;
- any display of advertising banners in relation to the User's interests (behavioral targeting / advertising);
- defense by the Owner of the Site, in court or in the court proceedings, of abuses in use of the same or related services by the User.
Some of these processes (sending promotional communications, commercial profiling, behavioral advertising, geolocation, etc.) may require the express consent of the User or interested party.
Specific information can be found on pages of the Website relating to particular services or processing of Data provided by the User or Interested Party.

Cookie Policy

In this Policy we use the term "cookies" in relation to cookies and other similar technologies as covered by the EU directive on privacy in electronic communications.

What are cookies?
Cookies are small data files that the browser loads on the User's computer or device. Cookies help browsers navigate websites but cannot collect any information stored on the computer or in the User's files. When the server uses a web browser to read cookies, cookies assist the website to provide a more user-friendly service. To protect the User's privacy, the browser allows the website to access only the cookies that it has already sent.

Why does Spidwit use cookies?
SpidWit may use cookies to better understand how Users interact with content; cookies can also help improve the experience of the service provided by SpidWit. For example, SpidWit may use cookies to adaptively publish SpidWit advertisements both on the SpidWit website and on selected third parties. Cookies remember the type of browser used by the User and which additional browser software was installed. In addition, cookies store User's preferences, such as language and region, remaining them as default settings when the User visits the website or uses the service again. Cookies also allow the User to classify pages and fill out comment forms. Some of the cookies used by SpidWit are session cookies, which disappear when the user closes the browser, others are persistent cookies that remain stored for longer periods of time on the User's computer.

How does SpidWit use third-party cookies?
For some of the features available on the SpidWit website, we use third-party suppliers (see previous paragraph) who may use their own cookies. A User who so wishes, may consult the policies of third-party websites for information regarding the way in which they use cookies.
How to block or delete cookies?

SpidWit does not use cookies to collect information that identifies you personally; however, if desired, a User may choose to reject or block cookies set by SpidWit or by third-party providers' websites by changing the browser settings; for further details consult the browser's help function. Most browsers automatically accept cookies, so if you do not want them to be used, you can delete or actively block them.

Google Analytics (Google)
Google Analytics is a web analytics service provided by Google, Inc. ("Google") which uses "cookies" to collect User Data that is transmitted and stored on Google's servers in the United States. Google uses this information to trace and analyze website use, compile, graph, and report data and other information pertinent to activity on the Site. Google may use data to profile the User and initiate promotional transactions in relation to products and / or services distributed by Google or third parties.
For more information: www.google.com/intl/it/analytics/privacyoverview.html
Place of Processing: USA

Conversion Tracking of Facebook Ads (Facebook, Inc.)
Conversions Tracking of Facebook Ads is a statistics service provided by Facebook, Inc. which connects data from the Facebook ad network with the actions performed within this Application. Personal data collected; cookies and usage data.
Place of Processing: USA

Google AdWords Conversion Tracking (Google Inc.)
Google AdWords Conversion Tracking is a statistics service provided by Google Inc. that links data from the Google AdWords ad network with actions taken within this Application.
Personal data collected: cookies and usage data.
Place of Processing: USA

MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email management and marketing automation platform provided by The Rocket Science Group, LLC.
Personal data collected: email
Place of Processing: USA

Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a service for heat mapping and visitor recordings provided by Hotjar Ltd.
Personal data collected: Cookies, usage data, and other data as specified in Hotjar’s privacy policy.
Place of Processing: Malta

Rights Exercised by Interested Parties

The parties represented by the Data have the right at any time to obtain confirmation of the existence, or lack thereof, from the Data Controller, to know its content and origin, to verify its accuracy or request its integration, the cancellation, updating, correction, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their processing. Requests should be sent to the Data Controller at the address indicated in the "Data Controller" section or, if present, to the Data Processor responsible for handling access requests.
Definitions and legal references
Personal Data: Constitutes any information relating to an identified or identifiable natural person, even indirectly, by reference to any other information, including a personal identification number.
Navigation Data: Data collected automatically from the Site including: IP addresses, domain names of the computers used by the User connecting to the Site, URI addresses (Uniform Resource Identifier) notation, time of the request, method used in submitting the request to the server, size of the file obtained in response, numerical code indicating the status of the response from the server (good order, error, etc.) the country of origin, characteristics of the browser and the operating system used from the visitor, various temporal connotations of the visit (for example the time spent on each page) and the details related to the navigation followed within the Site with particular reference to the sequence of pages consulted, other parameters related to the operating system and environment information technology.
User: Refers to the user of services, products, or visits to the Site.
Interested Parties: The natural person to whom the Personal Data refers.
Processing Manager : The natural person, legal person, public administration and/ or any other body, association or body appointed by the owner to process personal data.
Data Controller: The natural person, legal entity, public administration and/ or any other body, association or body to which they are responsible, possibly in conjunction with another holder, who is / are responsible for decisions regarding the purposes, the methods of processing personal data and the tools used, including security, in relation to the operation and use of this Site.